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Afgal Mall, Jigjigayar, Hargeisa, Somaliland

Refund Policy

Last Updated: [Insert Date]

This Refund Policy applies to all subscription plans and paid services offered on SuuqHub.

1. General Policy

All payments made for subscription plans, featured listings, or promotional services are non-refundable, except in cases where we explicitly provide a refund due to technical errors or platform issues.

2. Subscription Plans
  • Monthly Subscriptions – Payment covers one month. No refunds for unused days.

  • Annual Subscriptions – Payment covers 12 months. No partial refunds for unused months.

  • Upgrades/Downgrades – Plan changes take effect at the next billing cycle; fees already paid are non-refundable.

3. Exceptional Refunds

Refunds may be granted at SuuqHub’s discretion if:

  • Technical issues prevent the platform from functioning as promised

  • Payment was charged in error

  • Other exceptional circumstances approved by our team

Requests must be submitted via email within 7 days of the payment.

4. How to Request a Refund

To request a refund, contact us:

📧 Email: [Insert Email Address]
Include:

  • Name and email associated with your account

  • Transaction ID or payment reference

  • Reason for the refund request

5. Changes to Refund Policy

SuuqHub reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with a revised date. Continued use of the platform constitutes acceptance of the updated policy.